Payroll Operations Specialist

Website TransLink

To be considered, you must apply at: TransLink Careers Page

Marketing Statement

A career at TransLink and our family of companies means working with people with a wide range of skills and perspectives, all teaming up towards a common goal: preserving and enhancing the region’s world-envied quality of life. Together, we connect the region and enhance its livability by providing a sustainable transit and transportation network, embraced by our communities and people.

At TransLink we are dedicated to building a workforce that reflects the diversity of the communities in which we live. We’re committed to fostering an inclusive, equitable and accessible workplace, recognizing the unique value and skills every individual brings.

Looking for a great place to work where your contributions are valued and you can make a difference in a vibrant city? At TransLink, one of BC’s Top Employers, you’ll help make Metro Vancouver a better place to live, built on transportation excellence. Put your future in motion!



Provides specialized analysis and support to assist the Manager and senior staff in optimizing payroll operations.  Audits payroll activities, provides training on operational improvements, conducts general ledger reconciliation, researches issues and trends, analyzes metrics and bargaining proposals, prepares reports, carries out designated project activities, and performs other related accountabilities that support operational efficiency in payroll.


Participates in meetings with Manager and senior staff at key intervals, engaging in discussion and planning of assignments to support operational efficiency and payroll projects.  Provides input on operational methods and recommends improvements.

Assists Manager in ongoing maintenance of the Payroll roadmap, capturing emerging changes to plans, projects, initiatives, timelines, resourcing, status and related impacts.

Audits payroll activities to assess accuracy and compliance with practices, policies, procedures, processes, collective agreements, and legislative requirements.  Alerts leaders to identified issues, recommends action to resolve, and provides input for performance management purposes.

Provides payroll staff with training on identified operational issues and improvements, and updates related training materials and documentation.

Reconciles general ledger, involving research, review of historical information, analysis of identified problems, and assessment/interpretation of facts to diagnose root cause.  Alerts leaders to findings and recommends action to resolve.

Provides oversight of payroll activities during absence of advisory staff.  Involves reviewing and signing off on payroll transactions, and following-up on corrective action with payroll staff.

Assists in development, analysis and reporting on KPI’s and metrics.  Also assists in extracting trends to establish meaningful information to support operational improvements.

Coordinates and carries out designated project activities such as research, analysis, compiling/preparing materials, preparing status updates, scheduling and other related tasks that support project efficiency.  Provides a wide range of support on payroll systems projects, including user acceptance testing.

Conducts review, analysis and costing on designated aspects of collective bargaining proposals.  Discusses findings, observations and recommendations with Manager and Senior Payroll Advisor.

Maintains department online workspace by preparing and capturing updates related to user procedures, technology changes, and other department documentation.

Leads and facilitates in streamlining department processes to support efficient operations, and updates corresponding procedural guides and templates after approval from Manager/ Sr. Advisor.

Develops and maintains relationships with all levels of staff across the organization in order to support the optimization of payroll operations.



The requirements for this job are acquired through completion of a post-secondary business program with emphasis on accounting practices, plus completion of Payroll Compliance Practitioner certification, and four (4) years of related experience through which a working knowledge of payroll function was developed.


Solid knowledge and understanding of payroll concepts and practices

Solid knowledge of accounting practices with ability to carry out general ledger reconciliation and investigate related issues
Solid coordination and administrative skills to support a wide range of payroll operational activities and projects

Solid interpersonal and communication skills to engage in planning discussions with payroll leaders, provide feedback and training to payroll staff, interact with staff at all levels across the organization, and to assist in writing of reports

Solid research, analytical and problem-solving skills to audit payroll activities, conduct research and analysis of transactions, payroll metrics, and collective bargaining proposals

Advanced skills on all of the relevant office applications, including word processing, power point and spreadsheet

Other Information

Recruitment Process: An applicant will be required to demonstrate their suitability for this position by meeting the minimum level of qualifications and experience in order to be invited into the selection process. A standard interview format will be used including general, scenario and behavioural descriptive interview questions.

COVID-19 Safety Vaccination Policy

To support public health, and protect the health and safety of our employees, customers, and their families, TransLink employees will be required to be fully vaccinated against COVID-19 and will need to provide proof of full vaccination status in compliance with the employer’s COVID-19 Safety Vaccination Policy.

Accommodations may be applicable under the BC Human Rights Code. Should an applicant be unable to provide proof of full vaccination and should an accommodation be requested, additional information will be required to determine whether the individual is entitled to be accommodated.

Work Schedule

37.5 hours per week.

This is a full-time temporary position for 10 months.

Work Designation


This position offers the flexibility of working both on-site and remotely within B.C.

Rate of Pay

Salary starting from $69,250 per annum

The Total Compensation Package includes Extended Health, Transit Pass and enrollment in the Public Service Pension Plan upon eligibility. Focus on your development through training, and mentorship programs. Enjoy a variety of health and wellness programs, including access to gym facilities. Speak to us to know more about what we offer.

How to Apply

Please click the ‘Apply’ button at the top right corner of the page or go to to apply for this position and view instructions on the process.

INSTRUCTIONS:  Please save your (1) cover letter, and your (2) resume as one pdf document prior to uploading your application on-line.

Posting Date: April 1st, 2022
Closing Date: Open until filled

Please note that only those short listed will be contacted.

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Equal Employment Opportunity

We are an equal opportunity employer committed to creating and supporting a diverse and inclusive workforce that is free of all forms of discrimination. We are committed to providing reasonable accommodations and will work with you to meet your needs. If you are a person with a disability and require assistance during the application process, please reach out! We celebrate our inclusive work environment and welcome members of all backgrounds, skills and perspectives.

Accommodations are available on request for candidates taking part in all aspects of the selection process.  For a confidential  inquiry, simply email us at

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