Receptionist

Website CanaDream

Job Duties:

You will be responsible for the following:

• Welcome Guests to CanaDream with professionalism, enthusiasm and passion.

• Respond to telephone, email, and in-person inquiries from Guests, Customers, clients and visitors.

• Answer all incoming calls in a professional manner using CanaDream language.

• Screen and direct telephone calls to the appropriate personnel.

• Provide appropriate information to our Guests, Customers and visitors.

• Receive and sort mail and incoming deliveries.

• Prepare and dispatch mail and courier deliveries daily.

• Assist front counter staff with scheduling Guest pick-ups and drop-offs.

• Provide Reservations support.

• Provide support to other CanaDream departments within scope and as requested.

• Perform general clerical duties as requested.

• Respond to or appropriately direct service calls received overnight.

• Maintain guest services area, including beverage area.

• Monitor the use of supplies and equipment.

• Organize, maintain and coordinate office records and files in their appropriate locations.

• Type forms, letters, reports and memos as necessary.

• Ensure that the appropriate evacuation procedures are carried out in the event of an emergency such as making the announcement over the intercom.

• Perform other duties as assigned.

Qualifications:

• Ability to speak a second language is highly desirable; preference is given to candidates who can speak German, French, Mandarin, Cantonese, or Dutch

• Excellent, proven customer or guest service and communication skills

• Positive attitude

• Excellent problem-solving skills and strong attention to detail

• Previous experience working in a hotel or tourism-related business is an asset

• Must be able to work shifts, weekends and holidays

SPECIAL NOTES: THIS JOB IS SUPPLIED BY BEEZNESTS, SPECIAL CONDITIONS MAY APPLY.

Beeznests is building an exclusive database to help students get a paid internship/job. In the meantime, we have also been collaborating with the government program ICTC WIl digital, where they will pass on all the hiring opportunities to Beeznests directly. We will also refer the students from our database to hiring companies for any paid internship/job opportunities which will significantly increase the chances of your application getting accepted and reviewed by your desired companies.
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