Business Analysis Specialist

Website TransLink

You must apply here:

Marketing Statement

A career at TransLink and our family of companies means working with people with a wide range of skills and perspectives, all teaming up towards a common goal: preserving and enhancing the region’s world-envied quality of life. Together, we connect the region and enhance its livability by providing a sustainable transit and transportation network, embraced by our communities and people.

At TransLink we are dedicated to building a workforce that reflects the diversity of the communities in which we live. We’re committed to fostering an inclusive, equitable and accessible workplace, recognizing the unique value and skills every individual brings.

Looking for a great place to work where your contributions are valued and you can make a difference in a vibrant city? At TransLink, one of BC’s Top Employers, you’ll help make Metro Vancouver a better place to live, built on transportation excellence. Put your future in motion!


– Facilitates the process and organizational change for a business unit by defining needs and recommending technology solutions that deliver value to stakeholders through the discipline of Business Analysis.  Ensures stakeholder requirements and solution options are conveyed in terms of impact, risk, cost and alignment to corporate priorities and objectives. Provides expertise to ensure appropriate technology is utilized to meet the business need.

– Aligns business requirements with the technology products and services currently provided by BTS, and also to recognize when a request is for something new, that we haven’t done before and there is no internal knowledge or expertise.

– Collaborates with business representatives to understand the business need and understand their processes and how technology could enable improvements and meet business objectives. Determines requirements of the business need and identify the value, impact, and risks to be addressed, and estimates the investment and effort needed to achieve the desired result.

– Develops business cases to support funding requests that validate the business need and clarify the alignment to strategic objectives and priorities. Document all requirements, research, findings and agreements, succinctly and clearly, without technical jargon and unnecessary complexity.

– Researches and maintains currency on technology products within the market place, as well as, maintains a deep understanding of the inventory of products available internally, in order to assess and identify the solution options that would satisfy the business needs.

– Collaborates with, and acts as the key bridging relationship resource among various business departments and technology specialists; provides process and planning expertise to business leaders; notifies management and key stakeholders in real-time of important developments, potential problems and related information.

– Fosters and maintains relationships with internal BTS services providers and stakeholders to ensure knowledge is current and aligned with product and governance strategies.

– Analyzes the requirements and current state of processes and technologies to identify the gaps that require further analysis through a funded Feasibility Study, and identify the skills that need to be recruited in order to understand and propose a remedy for the gap.

– Prepare and deliver professional presentations and business reports that support the processes that plan and deliver technology solutions.


Education and Experience:

The requirements for this position are acquired through completion of a Bachelor’s degree in Business Administration or Computer Science, plus six (6) years of information technology and business analysis in a complex environment with enterprise systems, and multi-stakeholder projects.

Other Requirements:

– Advanced communication skills, both written and oral

– Strong analytical and technical skills with the ability to provide advice, consultation and guidance to business leaders across the organization.

– Strong facilitation skills to present findings from analysis of business need to multiple stakeholders.

– Strong negotiation and interpersonal skills in a multi-stakeholder environment

– Strong knowledge of current technology in the marketplace

– A solid working knowledge of enterprise systems and solutions

Other Information

Recruitment Process: An applicant will be required to demonstrate their suitability for this position by meeting the minimum level of qualifications and experience in order to be invited into the selection process. A standard interview format will be used including general, scenario and behavioural descriptive interview questions.

COVID-19 Safety Vaccination Policy

To support public health, and protect the health and safety of our employees, customers, and their families, TransLink employees will be required to be fully vaccinated against COVID-19 and will need to provide proof of full vaccination status in compliance with the employer’s COVID-19 Safety Vaccination Policy.

This position is within BTS’s Strategic Planning and Governance department, which leads enterprise-wide IT strategy, planning and oversight functions for TransLink through an integrated set of functions including: Business Relationship Management (BRM), Enterprise Architecture, Portfolio Management, Planning, Governance, Corporate Records, Service Management, Asset Management, and Vendor Management.

As part of the BRM team, you will:

  • Work with our internal business clients to understand their business, problems/opportunities and where technology can be leveraged
  • Build strong relationships with our internal clients
  • Develop business cases, including scoping, identification of business benefits, and benefits realization planning
  • Support communication, advocacy and visibility across our organization
  • Participate, along with a Business Relationship Manager, on Portfolio Management and Enterprise Architecture (EA) functions to ensure customer demand for business solutions aligns to EA roadmaps and directions

The work is varied, fast-paced and challenging!  If you are curious; always what to know “why” and love to solve problems, this is the job for you.Please note: An equivalent combination of education and experience may also be considered.

Accommodations may be applicable under the BC Human Rights Code. Should an applicant be unable to provide proof of full vaccination and should an accommodation be requested, additional information will be required to determine whether the individual is entitled to be accommodated.

Work Schedule

37.5 hours per week.

This position is full-time temporary for six (6) months.

Work Designation


This position offers the flexibility of working both on-site and remotely within B.C.

Rate of Pay

Salary starting from $78,530 per annum

The Total Compensation Package includes Extended Health, Transit Pass and enrollment in the Public Service Pension Plan upon eligibility. Focus on your development through training, and mentorship programs. Enjoy a variety of health and wellness programs, including access to gym facilities. Speak to us to know more about what we offer.

How to Apply

Please click the ‘Apply’ button at the top right corner of the page or go to to apply for this position and view instructions on the process.

INSTRUCTIONS:  Please save your (1) cover letter, and your (2) resume as one pdf document prior to uploading your application on-line.

Posting Date: May 2, 2022
Closing Date: Open until filled

Please note that only those short listed will be contacted.

Having trouble applying?  Please view the System Requirements & FAQ’s by going to

Equal Employment Opportunity

We are an equal opportunity employer committed to creating and supporting a diverse and inclusive workforce that is free of all forms of discrimination. We are committed to providing reasonable accommodations and will work with you to meet your needs. If you are a person with a disability and require assistance during the application process, please reach out! We celebrate our inclusive work environment and welcome members of all backgrounds, skills and perspectives.

Accommodations are available on request for candidates taking part in all aspects of the selection process.  For a confidential  inquiry, simply email us at

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