Benefits Administrator

Website TransLink

You must apply here:

Marketing Statement

A career at TransLink and our family of companies means working with people with a wide range of skills and perspectives, all teaming up towards a common goal: preserving and enhancing the region’s world-envied quality of life. Together, we connect the region and enhance its livability by providing a sustainable transit and transportation network, embraced by our communities and people.

At TransLink we are dedicated to building a workforce that reflects the diversity of the communities in which we live. We’re committed to fostering an inclusive, equitable and accessible workplace, recognizing the unique value and skills every individual brings.

Looking for a great place to work where your contributions are valued and you can make a difference in a vibrant city? At TransLink, one of BC’s Top Employers, you’ll help make Metro Vancouver a better place to live, built on transportation excellence. Put your future in motion!


Enrols new wage and salary employees on benefit plans. Ensures continuing correct enrolment of all union and non-union employees/ retirees in benefit plans. Performs a variety of clerical duties relating to administration of the short-term disability plan for Union members. Performs a variety of clerical duties relating to administration of the income continuance/long term disability plans for Union members and Exempt employees. Monitors and ensures the benefits data integrity. Administers WCB/LTD pension deeming for eligible Union and Exempt employees. Responds to requests from lawyers, WCB and other insurers for employee information such as details of employee loss of earnings due to illness or injury. Completes certificates of earnings as requested by the employee for personal insurance coverage. Responds to Freedom of Information requests by reviewing and copying employee personnel files to the concerned party according to established procedures. Issues transit passes to eligible employees, retirees and other persons as instructed. Enters transit pass information into the system to ensure employee’s records reflect the correct benefit coverage. Assists in researching issues with faulty transit pass cards and follows up with the support team and the employee as required.


Requires High School graduation including courses in human resources administration, word processing, database and spreadsheet software. Requires 18 months previous experience as an employee benefits clerk, disability or extended health benefits claims clerk, or similar job, involving dealing with clients in a service and problem-solving capacity. A further period of up to six (6) months in the position is required to acquire knowledge of various employee benefit plans and related procedures, and to become familiar with common problems and solutions.

Other Information

Recruitment Process: An applicant will be required to demonstrate their suitability for this position by meeting the minimum level of qualifications and experience in order to be invited into the selection process. A standard interview format will be used including general, scenario and behavioural descriptive interview questions.

COVID-19 Safety Vaccination Policy

To support public health, and protect the health and safety of our employees, customers, and their families, TransLink employees will be required to be fully vaccinated against COVID-19 and will need to provide proof of full vaccination status in compliance with the employer’s COVID-19 Safety Vaccination Policy.

Accommodations may be applicable under the BC Human Rights Code. Should an applicant be unable to provide proof of full vaccination and should an accommodation be requested, additional information will be required to determine whether the individual is entitled to be accommodated.

Work Schedule

37.5 hours per week.

Work Designation


This position offers the flexibility of working both on-site and remotely within B.C.

Rate of Pay

Salary starting from $4,966 per month

The Total Compensation Package includes Extended Health, Dental, Transit Pass and enrollment in the Public Service Pension Plan. Focus on your development through tuition reimbursement, training, and mentorship programs. Enjoy a variety of health and wellness programs, including access to gym facilities. Speak to us to know more about what we offer.

How to Apply

Please click the ‘Apply’ button at the top right corner of the page or go to to apply for this position and view instructions on the process.

INSTRUCTIONS:  Please save your (1) cover letter, and your (2) resume as one pdf document prior to uploading your application on-line.

Posting Date: May 10, 2022
Closing Date: Until Filled

Please note that only those short listed will be contacted.

Having trouble applying?  Please view the System Requirements & FAQ’s by going to

Equal Employment Opportunity

We are an equal opportunity employer committed to creating and supporting a diverse and inclusive workforce that is free of all forms of discrimination. We are committed to providing reasonable accommodations and will work with you to meet your needs. If you are a person with a disability and require assistance during the application process, please reach out! We celebrate our inclusive work environment and welcome members of all backgrounds, skills and perspectives.

Accommodations are available on request for candidates taking part in all aspects of the selection process.  For a confidential  inquiry, simply email us at

You must apply here:

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